Education and Certification

ARMA Toronto members come from a wide variety of educational backgrounds and many members hold the CRM Certification.

Links to available Canadian RIM educational programs:   

Dalhousie University: School of Information Management – Master’s in Information Management
Dalhousie University: School of Information Management – Master’s in Library & Information Studies
Fleming College – Records and Information Management Clerk
Institute of Certified Records Managers™ (ICRM)
Mohawk College – Records and Information Management Certificate
McGill University – School of Information Studies
University of Alberta – School of Library and Information Studies
University of British Columbia – School of Library, archival and information studies
University of Ottawa – Master’s in Information Studies (bi-lingual)
University of Toronto – iSchool
Western University – Master of Library and Information Science

Institute of Certified Records Managers™ (ICRM)

CRM Certification

So what is holding you back if a CRM certification has been on your mind? Are you looking for a mentor? Do you need resources?

The Institute of Certified Records Managers™ (ICRM) is an international certifying organization of and for professional records and information managers. The ICRM was incorporated in 1975 to create a standard designation for Certified Records Managers (CRM) by which persons involved in records and information management could be measured, accredited, and recognized in accord with criteria of experience and knowledge established by their peers.

The ICRM website is the best place to learn about the requirements and the process. The following links provide you a comprehensive outline:
About the Institute
Exam Schedule
Applying for the CRM
Inside the Institute
Registry of CRMs
Contact the ICRM

Attaining the CRM designation is based on educational background, professional work experience and successful completion of a six-part examination consisting of:

  • Part 1 – Management Principles and the Records and Information Management Program
  • Part 2 – Records Creation and Use
  • Part 3 – Records Systems, Storage and Retrieval
  • Part 4 – Records Appraisal, Retention, Protection and Disposition
  • Part 5 – Technology, Equipment and Supplies
  • Part 6 – Case Studies

Parts 1 to 5 each consist of 100 multiple choice questions. The multiple choice questions for Parts 1-5 are chosen as equally as possible from all parts of the subject matter outline. Part 6 consists of case study problems.

CRM Mentorship

Several years ago the ICRM Board of Regents decided to implement at the association level the concept of the Adopt-a-Candidate chapter program as a way to help Part 6 candidates “get over the hump.” The Mentorship Program pairs candidates with existing CRMs who act as tutor and coach to the candidate preparing for this last portion of the examination process. This pairing of candidates with experienced CRMs:

  • Helps prepare the candidate for writing Part 6.
  • Provides encouragement and moral support to the candidate.

Please contact the ICRM Mentor Coordinator, Howard Loos – CRM/CDIA, for assistance.

CRM Study Groups

If you are interested in joining the CRM or IGP Toronto study group or one-on-one mentoring, please contact our Chapter’s CRM and IGP Mentor, Irene Gelyk, CRM, IPG. You may email or call during evening hours (5 PM to 7 PM) Monday through Thursday at +1-519-546-9694. Alternate email:  [email protected]