Job Posting – Records Analyst, Region of Durham

RECORDS ANALYST, Job ID#9162

Reporting to the Manager, Records and Information Management-Legislative Services, the incumbent will:

  • Manage comprehensive departmental information management projects while ensuring compliance with the Corporate Classification Scheme and the Region’s Records Retention By-law
  • Conduct research and assess records for their legal, administrative, operational and archival value in order to determine record retention periods
  • Develop and maintain Records and Information Management (RIM) departmental policies and procedures
  • Perform procedural analysis (work flow) within RIM departmental projects
  • Prepare project plans, including statistical and status reports, on the progress of project initiatives
  • Provide consulting services on various RIM initiatives including assisting organizational groups on measures to protect the confidentiality of personally identifiable information
  • Develop information management policies and guidelines and implement within the organization
  • Research, develop, coordinate and implement security and recovery initiatives to ensure information is protected and accessible
  • Coordinate requests for information under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and Personal Health Information Protection Act (PHIPA)
  • Create, revise and deliver training programs on information management best practices, access and privacy and records and information management software

The successful applicant will possess:

  • A post-secondary diploma in Records and Information Management, Library Sciences, Archival Studies or equivalent
  • A minimum of 2 years related experience in records and information management, experience with and proven knowledge of MS Office applications and project management and records management software
  • Demonstrated experience in project management and familiarity with project management methodologies, business process analysis and re-engineering and workflow analysis, knowledge of and demonstrated ability in information analysis and research methodologies, sound knowledge of government guidelines and legislation, in particular MFIPPA and PHIPA, technical, industry and professional records and information management standards, including national and international standards (e.g. ISO 15489), familiarity with training methodologies
  • Demonstrated negotiation and consultative skills, excellent interpersonal and communication skills, proven analytical and problem solving skills, exceptional attention to detail, and ability to work independently as well as a part of a team

To learn more about this opportunity, apply directly to Job ID 9162 no later than January 7, 2018 at www.durham.ca

We thank all applicants; however, only those to be considered for an interview will be contacted.

 An Equal Opportunity Employer

 

Job Posting – Information and Privacy Archivist, Simon Fraser University

Information and Privacy Archivist, Archives and Records Management Department

Full-time Continuing Position Available

Simon Fraser University Archives and Records Management Department invites applications for an Information and Privacy Archivist. Reporting to the University Archivist and Coordinator of Information and Privacy and based at the Burnaby campus, this full-time continuing position will assist in coordinating and facilitating access and privacy activities, which enable university departments, staff, and faculty to fulfill their legal obligations under British Columbia’s Freedom of Information and Protection of Privacy Act (FIPPA).

Working in tandem with an incumbent Information and Privacy Archivist, the successful candidate will process access to information requests; respond to requests for review and privacy complaints made to the Office of the Information and Privacy Commissioner; design and deliver access and privacy advisory services, education, and training; and undertake information management policy analysis and development.

The successful candidate will have a particular interest in the processing of access to information requests, but s/he will work as a collaborative member of a team of information management professionals and will be expected to participate in the overall operations of the Archives and Records Management Department, including the delivery of archives and records management services.

SFU Archives and Records Management is responsible for the administration of three corporate programs, including archives, records management, and freedom of information and protection of privacy. These different, but integrated program areas are tied together by the concept of the record as a vital institutional asset that adds value to the university when managed effectively, but exposes the university to increased costs, risks, and liabilities when managed poorly.

Applicants are invited to visit the Archives and Records Management Department website for more information about the department and its programs.

http://www.sfu.ca/archives.html

SETTING:

Ranked by respected national surveys as one of Canada’s top three comprehensive universities for the past 20 years, Simon Fraser University has also been named one of British Columbia’s Top Employers for 2018, as well as one of Canada’s Top 100 employers, and one of Canada’s top family-friendly employers. SFU is Canada’s most community-engaged research university, offering more than 100 undergraduate major and joint major programs and more than 45 graduate offerings, spanning many disciplines in eight faculties, and has an international reputation for its innovative interdisciplinary and professional programs. SFU is comprised of three thriving urban campuses located in Burnaby, Vancouver, and Surrey.

DUTIES, RESPONSIBILITIES, KNOWLEDGE AND SKILLS:

The required knowledge and skills for this position are:

  • A Master’s degree in Archival Studies, Information Studies, Archival and Library Studies, or another graduate degree with an Archival Studies specialization, from a recognized university archival education program.
  • Comprehensive knowledge of the B.C. Freedom of Information and Protection of Privacy Act and considerable knowledge of the philosophies, principles, and practices that support the administration of the Act by a public body.
  • Knowledge of archival science and records and information management as practiced in a Canadian context.
  • Excellent oral and written communication skills (in English) to train employees; provide public service; advise clients; write access review recommendations, notices, inquiry submissions, policies, procedures, standards, guidelines, correspondence and articles; and document the review of records responsive to access requests.
  • Superior organizational and detail-oriented skills to manage projects, coordinate administrative activities, and maintain administrative documentation.
  • Ability to work under pressure and meet strict deadlines, ensuring the university is diligent in responding to access and privacy matters within legislated timeframes.
  • Ability to work as a member of a team of information management professionals and to move comfortably between different, but integrated program areas and functions.
  • Ability to work independently and be self-motivated with only general supervision from the University Archivist and Coordinator of Information and Privacy.
  • Excellent interpersonal skills using tact, diplomacy, and good judgment to deal courteously and effectively with faculty, staff, students, alumni, donors, visiting scholars, and the public.
  • Experience related to access and privacy administration, archives administration, and/or records and information management work.

Applicants for the position of Information and Privacy Archivist should demonstrate how they are qualified to perform the duties and responsibilities, and possess the required knowledge and skills, necessary for the successful delivery of access and privacy services at Simon Fraser University. In addition, applicants should also demonstrate that they possess some or all of the desired knowledge and skills that would enhance the delivery of access and privacy services while also contributing to the collaborative delivery of the Department’s other corporate programs. See the link below for a more detailed description of the duties and responsibilities, and required and desired knowledge and skills associated with this position:

http://www.sfu.ca/content/dam/sfu/archives/ipa/dutiesresponsibilities.pdf

TERMS OF APPOINTMENT:

This is a full-time continuing position as a Librarian/Archivist Faculty. Appointment will be made pursuant to the SFU/SFU Faculty Association Collective Agreement (see Article 36). Only those applicants eligible to be appointed as an Archivist will be considered (see Article 36.7).

https://www.sfu.ca/content/dam/sfu/faculty-relations/collective-agreement/CA.pdf

The successful applicant will be appointed at a salary level commensurate with his or her experience and qualifications. SFU Librarian/Archivist salary scales will apply. The salary scales can be viewed at:

http://www.sfu.ca/content/dam/sfu/faculty-relations/collective-agreement/July%201%2C%202017%20Salary%20Scale%20Increases.pdf

The successful applicant will become a member of the SFU Faculty Association. Benefits information is available at the link below:

http://www.sfu.ca/faculty-relations/benefits-services.html

HOW TO APPLY:

Applicants are asked to submit a covering letter clearly demonstrating how your knowledge, skills, and experience correspond to the qualifications for this position; a resume; a representative sample of your written work of which you are the sole author (e.g., an academic assignment, a finding aid, a policy or planning document, a project report, a briefing note); and the names and contact information for three references, no later than January 31, 2018, 11:59 pm (PDT) to:

  • Paul Hebbard, University Archivist and Coordinator of Information and Privacy (acting) at pgh@sfu.ca.
  • Only applications received by email will be considered.
  • Submit your covering letter, resume, and references as one consolidated electronic file.
  • Attach your writing sample as a second separate electronic file.
  • Both electronic files must be saved either as MS Word or PDF documents.
  • Quote in the email subject line: Information and Privacy Archivist Job Application.

Selections for interviews will be made on the basis of the information submitted. Applicants will be asked to make a presentation to members of the search committee. We thank all applicants for their interest; only those applicants selected for an interview will be contacted.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority. Simon Fraser University is committed to employment equity and welcomes applications from all qualified women and men, including visible minorities, persons of aboriginal heritage, persons with disabilities, and LGTBQ-identified persons.

Under the authority of the University Act, Collection of Personal Information Policy (I 10.05), and the SFU/SFUFA Collective Agreement, personal information that is required by the university for academic recruitment and hiring competitions will be collected. For further details see:

http://www.sfu.ca/vpacademic/faculty_openings/Collection_Notice.html

POSTING DURATION AND START DATE

Applications will be accepted until January 31, 2018. The expected start date is April 1, 2018.

Job Posting – Bilingual Data and Information Manager, Canada Mortgage and Housing Corporation

Bilingual Data and Information Manager – Competition No.: 7175

 CMHC: Because What I Do Matters

 Canada Mortgage and Housing Corporation (CMHC) helps Canadians meet their housing needs. As Canada’s authority on housing, we contribute to the stability of the housing market and financial system, provide support for Canadians in housing need, and offer unbiased housing research and advice to Canadian governments, consumers and the housing industry. Prudent risk management, strong corporate governance and transparency are cornerstones of our operations.

 Bring your leadership skills and your data and information management expertise to this position in Ottawa.

This new permanent full time position is an exceptional opportunity to become a senior member of the Corporate Information Governance team, where you will be responsible for managing and overseeing the full lifecycle of data and information management within CMHC, in close collaboration with the business sectors and IT Partners. Your role will consist of leading the development, implementation and management of a strong infrastructure of policies, standards, practices, tools and people, to ensure that CMHC manages its data, information, records, and knowledge in accordance with operational, fiscal, legal and legislative requirements. You will also be responsible for the integration of records and information management principles into the organization’s business processes, and into the design and operation of information technology systems to drive efficiencies and value to the business areas.

How You Will Be Contributing

  • Providing strategic direction, as the subject matter expert, on the management of data, information, records and knowledge as corporate assets.
  • Leading the design, development, implementation, delivery and maintenance of a corporate information, records and knowledge management framework.
  • Communicating new ideas, prioritizing and scoping projects, supporting creation of high level plans and leading the building of solutions to organizational needs.
  • Acting as a catalyst for change by building a shared vision with colleagues and influencing the translation of vision into action.
  • Providing expertise and advice on the content, interpretation, and application of all aspects of the information, records and knowledge management compliance framework (including forecasting, articulating and communicating information management risks, recommending and implementing solutions to mitigate these risks, etc.).
  • Planning, developing, implementing and monitoring a business continuity/disaster preparedness program for vital information assets.
  • Developing performance indicators and other evaluation tools, and monitors progress to ensure that client requirements are continually met or exceeded.
  • Managing the development of a corporate-wide information management communication and training strategy that encompasses outreach initiatives, the delivery of training and information sessions, etc.
  • Providing direction, guidance and mentorship to team members as appropriate, including the operational planning / scheduling of work, and resolution of escalated issues.
  • Making recommendations to Director regarding the unit-specific processes and policies, with a view to supporting continuous process improvement.
  • Reporting to Director on unit performance, and identifies and raises risks as required.

 What We Are Looking For

  • A commitment to demonstrating CMHC values.
  • University degree in Computer Science, Information Management Systems or in a related discipline.
  • Minimum of 10 years of relevant Information Management experience; or equivalent qualifications obtained through at least 12 years of success in related positions of increasing responsibility. An equivalent combination of education and work experience may be considered.
  • Demonstrated in-depth knowledge and experience in leading and implementing an effective data/information management framework.
  • Demonstrated experience planning and implementing major information technology projects.
  • Demonstrated experience in building creative data/information governance solutions to ensure information management technology is aligned with business objectives and priorities.
  • Demonstrated experience in providing risk management expertise and advice to business sectors.
  • Demonstrated experience in developing performance indicators and other data/information evaluation tools.
  • Demonstrated experience in providing direction, guidance and mentorship to IT professionals.
  • Strong knowledge of information management standards, implementation approaches and products.
  • In-depth analytical, critical thinking and problem solving skills.
  • Excellent interpersonal and communication skills, with the ability to present information and influence individuals at various levels within the organization and promote cross functional collaboration.
  • Ability to interact with various levels of senior management in a multi-tasking, deadline oriented, team environment.
  • Solution-oriented with demonstrated ability to collaborate and build strong relationships with key stakeholders, peers, and team members.
  • Ability to partner with both technical and non-technical staff.

Core Competencies

Client Focus/ Innovation/ Valuing and Respecting Individuals

 Functional Competencies

Commitment to Official Languages/ Analytical Thinking / Communication (Presenting and Influencing)/ Effective Leadership/ Coaching and Feedback/ Project Management/ Focus on Results/ Relationship Building

 What CMHC Has To Offer

  • Competitive Total Compensation package
  • Competitive Annual Salary
  • Comprehensive flex benefit program
  • Defined Contribution Pension Plan up to December 31, 2017
  • Defined Benefit Pension Plan starting January 1, 2018
  • In-house learning and development opportunities
  • Career Growth Opportunities
  • Employee and Family Assistance Program (EFAP)
  • New Hire Mentorship Program
  • Various onsite amenities

 APPLY today

Please visit our website at www.cmhc.ca/careers to apply online for this employment opportunity (Competition No. 7175).

This job posting will be active until 11:59 pm EST on December 3, 2017, however, the competition may remain active until a successful candidate has been chosen.

 To Note

  • We sincerely thank all candidates for their interest, however, please note that only those applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.
  • This position requires bilingualism in English and French, with the ability to read, write, understand and speak in your second official language at an intermediate level. Candidates who do not currently have valid language test results recognised by CMHC will be required to take a language test. https://www.cmhc-schl.gc.ca/en/corp/ca/upload/guide-second-laguage-proficiency-tests.pdf
  • Selected candidates may be required to do a presentation or assessment as part of the interview. If so, they will be advised in advance. In the event that tests are administered, candidates will also be advised in advance.
  • Candidates must be eligible for Secret Clearance.
  • Candidates who do not meet all of the position requirements may be considered in an under-fill capacity, in which case the person will be hired at a lower level than the position level.
  • All applications submitted to this competition will be kept for a six (6) month period and will be considered for related vacancies.

 

Upcoming Event – December 7th, 2017 – Understanding Information Governance

Understanding Information Governance

Please join us on December 7th, 2017 as ARMA Toronto hosts a new session titled “Understanding Information Governance” presented by Keith Atteck C.Tech. ERMm and Irene Gelyk, IGP, CRM, CIP, ECMs, ERMm

WHEN: Thursday, December 7th, 2017at 12:00pm – 4:30pm

WHERE: University of Toronto, Claude T.Bissell building at 140 St. George St at Sussex St, Room 520

REGISTRATION: RSVP by email to: programs@armatoronto.on.ca

 For those new to the topics of records and information management (RIM), information governance (IG), risk and compliance, it’s hard to keep new terminology straight. Many of you may believe that a sound records management program implies information governance, but let us assure you that this is not the case.

If you take but one thing away from this session, it should be this:

Information governance programs are high–level, strategic initiatives which designate accountability for the management of all information – from birth to death, regardless of form, throughout all areas of the organization.

Records management programs are much more operational in scope, and are often a mechanism for achieving some of the goals defined during the IG planning.

IG is a strategic initiative of any organization. However, many organizations either fail to recognize the value of a sound IG strategy, or fail to make the connection to organizational strategy.

This session will review RIM / IG strategy and implementation, and then discuss how we start to change the paradigm towards effective RIM / IG programs.

Upon completing this session, you will be able to:

  • Generally describe records management and information life-cycle management
  • Describe strategic information governance
  • Recognize that IG strategy is all about people, and thus the need to guide your IG tactics
  • Identify the key things you need to do to start to turn your efforts into a winning IG strategy.

Facilitator Biography:

Keith Atteck C.Tech. ERMm is an experienced and results-driven Information Governance (IG), and project management professional leader, facilitator, mentor, and coach, who provides IG, ECM and KM expertise and support to organizational initiatives and projects. He helps companies achieve their goals and deliver value by deploying efficient and effective information governance and management strategies. His business and stakeholder analysis is guided by outcome expectations that in turn drive tactics to support implementation plans, policies and programs. Keith has been a featured speaker at ARMA Canada Conferences, Toronto Chapter events, guest presenter for organizational webinars, and speaker at many other events. He is the ARMA Canada Region Member of the Year 2017, Chapter Member of the year in 2011, and ARMA Canada Mentor since 2014.

Irene Gelyk, IGP, CRM, CIP, ECMs, ERMm is a master of organizing chaos and thinking ‘outside the RIM box’, Irene Gelyk’s speciality is simplification of the behemoth that electronic records and information management (RIM) has become. Irene’s accreditations are numerous and include standing as one of 250 Information Governance Professionals (IGP) and one of 975 active Certified Records Managers (CRM) globally. She is a thought leader in analyzing, simplifying and executing RIM programs; has worked for such companies as BlackBerry, Deloitte, PwC, Fasken Martineau, Canon, and in the Ontario Public Sector including, Hydro One, the Ministry of Agriculture, Ministry of Children and Youth, and the Ministry of Transportation.”

When not tackling information chaos, Irene enjoys crocheting, knooking and rowing.

Upcoming January Event – Information Culture and Records Management

“Information Culture and Records Management”

Please join us on January 23rd, 2018 as ARMA Toronto hosts a new session titled “Information Culture and Records Management” presented by Fiorella Foscarin an associate professor in the Faculty of Information at the University of Toronto.

WHEN: Tuesday, JANUARY 23rd, 2018, 2:00pm – 4:30pm

WHERE: University of Toronto, Claude T.Bissell building at 140 St. George St at Sussex St, Room BL728, 7th floor

REGISTRATION: RSVP by email to: programs@armatoronto.on.ca

In this presentation, Fiorella Foscarini will argue that records management (RM) is a fundamental socio-cultural practice. As such, RM shapes and is shaped by the way in which people act and perceive their roles and functions in organizations, including the value they attach to information and their attitudes towards it. The notion of “information culture” will be introduced as a framework that may be used by records professionals to assess the “soft” factors enabling and constraining RM practices. This presentation will provide a set of concepts and a practical toolkit – the Information Culture Toolkit that Foscarini and Oliver developed with support from the International Council on Archives (ICA) – that will help participants understand and diagnose the cultural dimensions of RM in their workplace.

Fiorella Foscarini is an associate professor in the Faculty of Information at the University of Toronto. In 2014-16, she taught in the Department of Media Studies at the University of Amsterdam, The Netherlands. Fiorella holds a PhD in Archival Science from the School of Library, Archival and Information Studies at the University of British Columbia in Vancouver. Before joining academia, she worked as senior archivist for the European Central Bank in Frankfurt am Main, Germany; prior to that, she was Head of the Records Office and Intermediate Archives at the Province of Bologna, Italy. In her teaching and research, she uses diplomatics, rhetorical genre studies, and information culture concepts to explore issues related to the creation, management, and use of records in organizational contexts. She is co-editor in chief of the Records Management Journal. Together with Gillian Oliver, she wrote Records Management and Information Culture: Tackling the People Problem (Facet, 2014). Oliver and Foscarini have been awarded a grant from the ICA’s Programme Committee (PCOM) to continue their study of information culture in recordkeeping contexts.

Alexander Howes, Careers Officer at Faculty of Information, iSchool | University of Toronto will be speaking about work-integrated learning opportunities provided at the iSchool, such as co-op and practicum options.

The Master of Information (MI) Co-op is an option within the MI program for select students to complete 2 consecutive co-op work terms (8 months) and gain professional experience in their relevant field of study. The MI Co-op is a partnership between students, employers, and the academic institution, i.e. U of T Faculty of Information.). For more information on the available programs please check the iSchool website www.ischool.utoronto.ca/hire-mi-co-op .

We are extending program invitation to students which will provide the opportunity to meet some of the RM professionals who attend.

 

Job Posting – Executive Director, Gift Planning – Queen’s University

 

Executive Director, Gift Planning

Department of Development, Office of Advancement

Join Queen’s Office of Advancement to move people to extraordinary levels of support for the university.

Reporting to the Chief Development Officer, the Executive Director, Gift Planning is responsible for the strategic oversight and leadership of the gift planning function at Queen’s University. The Executive Director will play a prominent role in a new family wealth initiative, spear-headed by the Office of Advancement. The incumbent works closely with other senior Development staff involved in top prospect activities, facilitating strategies, monitoring and coordinating initiatives; ensuring that next steps are completed in a timely manner with the goal of furthering the university’s development goals. The Executive Director manages a diverse and sophisticated portfolio of major and principal gift level benefactors, estates, corporations and foundations. The incumbent will be a recognized leader in the field of gift planning and serve as a key advisor to the Vice-Principal (Advancement), Development Leadership Team, volunteers, and the university more broadly, providing high level expertise, strategic direction and facilitation in the areas of gift planning, tax and family wealth management.

This position requires travel within and outside of Canada. Work on evenings and weekends is occasionally required.

 Duties of the Executive Director, Gift Planning:

  • Leads a comprehensive gift planning program designed to obtain maximum long-term financial support for the university from a wide range of potential benefactors. Program elements include mass marketing and mass appeals, in-person visits, data-mining, working with allied professionals, implementing a family wealth initiative, and other means of inspiring planned gifts.
  • Develops strategies, identifies, evaluates, cultivates, solicits, and stewards net-worth prospects and major gift benefactors with a primary focus on securing integrated gifts (in-life and future gifts) with a combined present value above $500,000. Personally manages a portfolio of 50-75 of Gift Planning’s prospective and major gift benefactors.
  • Collaborates with Stewardship & Benefactor Relations to establish timely and appropriate stewardship plans, ensuring gifts are handled and recognized according to sound Advancement practices.
  • Serves as a central resource and liaison to benefactors, the Office of Advancement, senior university officials, volunteers, allied professionals, executors, and others, to help secure planned gift commitments; family wealth management; and provide legislative, tax and regulatory expertise. Stays abreast of philanthropic developments, giving vehicles, and/or relevant legislation that may assist in maximizing revenue.
  • Motivates and organizes a broad range of influential volunteers (including leadership of the Advancement Gift Planning Advisory Committee), and university senior administrators, who will assist in securing philanthropic commitments.
  • Researches, coordinates and prepares internal and external communications, briefing notes, research profiles, funding proposals, gift agreements, stewardship reports, activity reports, and accountability reports.
  • Develops and maintains an in-depth knowledge of the university’s activities, priorities and needs in both teaching and research. Applies this knowledge in matching the interests and needs of prospective benefactors with the strategic needs of the university.
  • Contributes to the strategy for comprehensive and project specific fundraising campaigns.
  • Analyzes data and prepares reports required to formulate, execute, evaluate and benchmark strategic and priority driven implementation plans. Reports findings and implements changes in strategy as required.
  • Prepares annual budget documents, and manages the operating budget for the Gift Planning unit, plus other related fundraising budgets (e.g. Family Wealth).
  • Serves as part of the Development Leadership Team.
  • Represents the university and the Office of Advancement on committees and to internal and external audiences, ensuring understanding and adoption of Advancement policies and procedures.
  • Plans, prioritizes and manages the work of employees, providing strategic and tactical advice, guidance and coaching. Identifies the need for staff resources, participates on staffing committees, and makes effective recommendations regarding employee selection.
  • Manages performance by establishing performance standards, reviewing and evaluating performance, and conducting formal performance reviews on an ongoing basis.
  • Assesses staff training and development needs, and ensures that employees receive training required to improve and sustain successful performance.
  • Investigates, addresses and resolves employee/labour relations issues, including making decisions regarding disciplinary and discharge matters.
  • Undertakes other duties as assigned in support of the unit and/or department.

Qualifications Required

  • University degree focusing in law, accounting or finance, with a particular understanding of tax. Degree from Queen’s considered an asset.
  • Recognized or working towards a professional designation (e.g. Chartered Professional Accountant (CPA), Certified Fund Raising Executive (CFRE) or equivalent), and a member of the Canadian Association of Gift Planners (CAGP) considered assets.
  • Minimum 15 years of progressive experience managing a complex client or gift planning portfolio, with a focus on financial law or planning, major and planned giving, preferably in a university setting.
  • Solid understanding of family wealth management (involving business or investable wealth) such as wealth transfer strategies, taxation, philanthropy, family governance and wealth education.
  • Demonstrated knowledge of gift planning vehicles (such as charitable bequests, trusts, annuities, insurance, and registered retirement funds), integrated gift strategies, and other non-traditional gift plans is essential.
  • Outstanding prospect management and tracking skills including identifying, evaluating, cultivating, stewarding and directing personal solicitation of planned/major gifts or equivalent.
  • Proven success developing and implementing strategic plans, and meeting objectives.
  • Experience working as part of a large and complex organization considered an asset.
  • Demonstrated success working with volunteers to achieve shared goals.
  • Proven leadership and human resources management skills including recruiting, organizing, directing, motivating and retaining staff.
  • Comprehensive knowledge of federal and provincial Canadian legislation affecting charities and charitable status in order to secure complex planned and major gifts.
  • Understanding of the administrative, academic and governance structures of the university environment and the challenges faced by post-secondary institutions.
  • A valid driver’s license and passport is required.
  • Consideration will be given to an equivalent combination of education and experience.

To apply or for additional details on this continuing appointment, including essential competencies and special skills, please visit Career Q, on our Human Resources website. The application deadline is Monday, November 27, 2017. The University thanks all who express an interest in this position and advises that only those selected for interviews will be contacted.

The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal people, persons with disabilities, and LGBTQ persons The University will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant’s accessibility needs. If you require accommodation during the interview process, please contact Carla Ferreira Rodrigues, at ferreirc@queensu.ca or 613-533-6771.

One of Canada’s leading universities, Queen’s has a long-standing reputation for academic excellence, research and a diverse and vibrant learning environment. With its strong tradition of public service, the University has helped to shape Canadian values and policies, educating notable political and cultural figures.

Queen’s University is located in the heart of the community in historic Kingston, midpoint between Montreal and Toronto, and the nation’s capital.

Job Posting – Digital Communications Officer, Queen’s University

 

Digital Communications Officer

Department of Advancement Communications and Marketing

 Calling all digital savvy communicators! Queen’s Advancement is recruiting a Digital Communications Officer who can help engage our audience in support of the university.

Reporting to the Associate Director, Advancement Communications and Marketing, with accountability to the Manager, Alumni Marketing and Communications, the Digital Communications Officer is responsible for the development and implementation of strategic and targeted communications to alumni and benefactors. The Digital Communications Officer develops feature stories, correspondence, as well as coordinates and manages content across all online Advancement communications channels. The incumbent will combine strong technical skills relating to web-based communications, social media, system and performance reporting, and emerging technology related to the Advancement website(s) and digital communications channels.

This position requires the incumbent to occasionally work evenings and weekends.

 Duties of the Digital Communications Officer:

  • Creates and manages writing projects that support the objectives of the Advancement Communications and Marketing unit. Meets measurable objectives, identifies benefactor audiences, tactics, messaging and evaluates to ensure communications activities support fundraising and engagement objectives.
  • Interviews alumni, donors, faculty, senior administrators, staff and students to gather information for written and online products.
  • Supports efforts to build and enhance Queens’s image through communications by creating content that can be integrated into the department’s channels. Works as part of the communications team to identify opportunities for new stories and strategic application of stories.
  • Ensures adherence to standards for written (print and online) communications for the Office of Advancement through proofreading, consistent use of language and the Queen’s Style Guide.
  • Builds reporting based on social media and website analytics toinform content strategy and website navigation.
  • Produces and maintains an Advancement-wide website management plan with goals, milestones, metrics, approval processes and costs.
  • Develops policies, guidelines, and templates to encourage cooperation and coordination across Advancement and campus.
  • Works with Information Technology Management to assess and recommend strategies for ongoing maintenance. Ensures the necessary tools are available to support implementation strategies.
  • Provides necessary training to staff and regular troubleshooting for the Office of Advancement website(s).
  • Participates in planning meetings and works with staff in the Office of Advancement and across the university to ensure consistency of messages and tactics.
  • Contributes to and implements a content update strategy to ensure all Advancement digital communications channels and content are current and relevant.
  • Determines and recommends performance measures for Advancement’s digital communications channels.
  • Provides quarterly reports to the Associate Director and members of the Advancement Leadership Team on the performance of Advancement’s digital engagement with stakeholders.
  • Undertakes other duties as delegated in support of the unit or department. 

Qualifications Required

  • Undergraduate university degree, preferably at the honours level, with a focus on communications.
  • Minimum three to five years of professional experience working in a marketing/communications setting or a post-secondary institution setting.
  • Experience in developing, designing, and managing large-scale multi-user websites.
  • Demonstrated experience in communications and marketing strategy development, including project management principles, practices, project evaluation and budgeting.
  • Proven experience writing and editing in a variety of formats.
  • An understanding of accessibility issues and federal and provincial legislation pertaining to electronic communications regarding accessibility, privacy and electronic security and anti-spam.
  • Consideration will be given to an equivalent combination of education and experience.

To apply or for additional details on this term appointment ending January 31, 2019, including essential competencies and special skills, please visit Career Q, on our Human Resources website. The application deadline is Monday, November 13, 2017. The University thanks all who express an interest in this position and advises that only those selected for interviews will be contacted.

The university invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal people, persons with disabilities, and LGBTQ persons The university will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant’s accessibility needs. If you require accommodation during the interview process, please contact Carla Ferreira Rodrigues, at ferreirc@queensu.ca or 613-533-6771.

One of Canada’s leading universities, Queen’s has a long-standing reputation for academic excellence, research and a diverse and vibrant learning environment. With its strong tradition of public service, the university has helped to shape Canadian values and policies, educating notable political and cultural figures.

Queen’s University is located in the heart of the community in historic Kingston, midpoint between Montreal and Toronto, and the nation’s capital.