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Progressive and collaborative, with a clear, long-term vision. We value employees’ contributions and inspire excellence. We are driven by a desire to help shape and serve the growing community in which we live and work.

Enterprise Content Management Business Analyst #19994 (2)

Corporate Services Department

Office of the Regional Clerk

Location: Newmarket, Ontario. This is a Union position.

Scheduled Weekly Hours: 35; Scheduled Shifts: 0830 – 1630

Temporary Full-Time, Approx. 12 months, Salary $42.38 – $46.07 per hour

Reporting to the Supervisor, IAM Business Solutions, is responsible for implementing and supporting projects related to Enterprise Content Management (ECM) (e.g. eDOCS); gathering, documenting and confirming user Department requirements; ensuring consistency with corporate policies, standards and best practices in Information Management (IM); and conducting business process analysis to support efficiency improvements through the application of an ECM solution to manage the Region’s information.


  • Successful completion of a Community College Diploma in Records and Information Management, Library and Information Science or related field or approved equivalent combination of education and experience.

  • Minimum five (5) years demonstrated experience in Records and Information Management, the application of Electronic Content Management Systems and experience or training in business process analysis and re-engineering and workflow analysis

  • Experience in project management and change management processes.

  • Sound knowledge of Enterprise Content Management Solutions (e.g. eDOCS) or Records and Information Management Systems that include retention scheduling.

  • Knowledge of current trends and changes in records and information management, email management and electronic document management industry.

  • Understanding of records and information management principles and practices, legislation and retention and compliance implications.

  • Knowledge of and demonstrated ability in corporate core competencies including customer service, communication, team work, initiative/self-management, accountability, flexibility and adaptability.

  • Analytical, problem-solving and decision-making skills to identify needs, initiate, organize, coordinate and manage projects.

  • Strong communication and consultation skills to determine requirements from users and to negotiate final outcome, and to train and make presentations to varied audiences.

  • Computer literacy with MS Office software applications.

  • Ability to formulate and implement quality improvement and change management processes.

  • Ability to travel to off site locations in a timely and efficient manner, as required.

  • Ability to work outside regular business hours, as required.

Please apply on-line at by February 15, 2017, quoting competition #19994. We thank all candidates for their interest, however, only those selected for an interview will be contacted. For additional information on The Regional Municipality of York, please visit the above-mentioned website.

Job Posting – ECM Business Analyst, York Region